Return and Refund Policy

Thank you for choosing Prosume.me. We are committed to providing high-quality services to our clients. Please read our Return and Refund Policy carefully before purchasing any service.

Refund Eligibility

We offer refunds only under the following condition:

• A refund request can be made only after the first day or session of the service has been completed.

• The refund request must be submitted within 24 hours after the first session.

• The refund will be processed after reviewing the request and assessing the service provided during the first session.

Non-Refundable Conditions

Refunds will not be provided under the following conditions:

• If the service has progressed beyond the first day/session.

• If the customer fails to attend or participate in the scheduled session(s).

• If dissatisfaction arises due to reasons beyond our control (e.g., change of mind, personal circumstances, or failure to use the service as instructed).

• If the service has been fully delivered as per the agreed terms.

How to Request a Refund

To request a refund, please follow these steps:

1. Email us at [Insert Email] with the subject line "Refund Request."

2. Provide your order details, including the service purchased and the date of the first session.

3. Explain the reason for your refund request.

4. Our team will review your request and respond within 5-7 business days.

Refund Processing

• If your refund request is approved, the refund will be processed within 7-10 business days to the original payment method.

• You will receive an email confirmation once the refund has been initiated.

We reserve the right to modify this policy at any time without prior notice. For any questions or concerns, please contact us at info@prosume.me

Prosume.me Team